KM88VIP Frequently Asked Questions

The minimum age to register and play on KM88VIP is 21 years old. This is a strict requirement under Philippine gaming law. KM88VIP takes age verification seriously — accounts found to belong to underage players will be permanently closed and any funds returned. If you're unsure about responsible gaming practices, visit our Responsible Gaming page for guidance and self-exclusion tools.

No. Each player is allowed only one KM88VIP account. Creating duplicate accounts is a violation of our Terms & Conditions and may result in all accounts being suspended and balances forfeited. If you've forgotten your login details, use the password reset option on the Login page rather than creating a new account.

Go to the Login page and click "Forgot Password." Enter your registered email address or mobile number and we'll send you a reset link or OTP. Follow the instructions to set a new password. For security, KM88VIP recommends using a strong password that combines letters, numbers, and symbols — and never sharing it with anyone.

Basic account verification is completed during registration via mobile OTP. For higher withdrawal limits, KM88VIP may request a valid government-issued ID (SSS, PhilHealth, UMID, passport, or driver's license) and a selfie for identity confirmation. This is a standard KYC (Know Your Customer) process that protects your account and ensures compliance with Philippine regulations. Verified accounts also enjoy faster withdrawal processing.

KM88VIP supports the most popular payment methods used by Filipino players:

• E-wallets: GCash, PayMaya
• Online banking: BPI, BDO, Metrobank
• Over-the-counter: Selected convenience store partners

All transactions are processed in Philippine Peso (₱). No currency conversion fees apply. GCash and PayMaya are the most commonly used methods among KM88VIP players due to their speed and convenience.

The minimum deposit on KM88VIP is ₱100. This low entry point makes it accessible for players across the Philippines — whether you're in Manila, Cebu, Davao, or anywhere else. There is no maximum deposit limit for verified accounts, though daily limits may apply depending on your chosen payment method.

Most KM88VIP withdrawals are processed within 1 to 3 business hours. GCash and PayMaya withdrawals are typically the fastest — many players receive their funds within 30 minutes during peak hours. Bank transfers to BPI, BDO, and Metrobank may take slightly longer depending on the bank's processing schedule. Withdrawal requests submitted after banking hours may be processed the following business day.

KM88VIP does not charge platform-side withdrawal fees. However, your bank or e-wallet provider may apply their own transaction fees depending on the amount and method. GCash and PayMaya typically have minimal or no fees for incoming transfers. Check your provider's current fee schedule for the most accurate information.

Withdrawal delays on KM88VIP are usually caused by one of the following:

• Pending account verification (KYC documents not yet submitted)
• Active bonus wagering requirements not yet met
• Withdrawal request submitted outside banking hours
• Temporary system maintenance

If your withdrawal has been pending for more than 24 hours, contact KM88VIP's 24/7 support team for assistance.

KM88VIP offers a focused library of high-quality games designed for Filipino players:

• Megaways — Up to 117,649 ways-to-win slot with cascading reels
• Boom Legend — Crash-style multiplier game with real-time cashout
• Mines Gold — Tile-tapping mine avoidance game with adjustable risk
• Dino Hunter — Skill-based shooting game with rare target multipliers
• Rummy — Classic Filipino card game with real PHP multiplayer tables
• Midas Fortune — Premium golden slots with jackpot bonus round

Visit the Games page for the full library.

Yes. All KM88VIP games use certified Random Number Generation (RNG) technology. Every spin, card draw, tile reveal, and crash point is independently generated and cannot be predicted or manipulated — by the platform or by players. KM88VIP is committed to provably fair gameplay, and game outcomes are regularly audited to ensure compliance with fairness standards.

Selected KM88VIP games offer a demo or practice mode that lets you explore the mechanics without risking real PHP. This is especially useful for new players who want to understand how Megaways cascading reels work, or how to set mine counts in Mines Gold before committing real funds. Demo mode is available directly from the game lobby after logging in.

RTP (Return to Player) varies by game. KM88VIP's flagship slots offer competitive rates:

• Megaways: 96.5% RTP
• Midas Fortune: 97.1% RTP

RTP is a theoretical long-term average — it does not guarantee specific results in any single session. Higher RTP means more of the total wagered amount is returned to players over time, making KM88VIP's games among the most player-friendly available to Filipino users.

KM88VIP offers a range of bonuses for both new and returning players. These include welcome deposit bonuses, reload bonuses, free spins on selected slot games, and cashback offers. Bonus availability and terms may vary — always check the Rewards page for the latest active promotions and their specific wagering requirements before claiming.

Wagering requirements specify how many times you need to play through a bonus amount before it can be withdrawn as real cash. For example, a ₱500 bonus with a 10x wagering requirement means you need to place ₱5,000 in total bets before the bonus converts to withdrawable funds. Specific wagering requirements for each KM88VIP bonus are listed on the Rewards page and in the Terms & Conditions.

Every real-money bet placed on any KM88VIP game earns you rewards points automatically. Points accumulate in your account and can be redeemed for bonus credits, free spins, or cashback. The more you play, the faster your points grow. VIP players earn points at an accelerated rate. Check your current points balance and available redemptions on the Rewards page.

Yes. KM88VIP has a dedicated mobile app available for both Android and iOS devices. The app gives you full access to all games, your account, deposits, withdrawals, and the rewards system — all optimized for touch controls and smaller screens. Visit the App page to download the latest version. The app is free to download and install.

Absolutely. All KM88VIP games are fully playable in any modern mobile or desktop browser — Chrome, Safari, Firefox, and Edge are all supported. No plugins or downloads required. Simply visit km88vip.app, log in, and start playing. The browser version and the app offer identical game content and payout rates.

If a KM88VIP game freezes or disconnects during a round, don't worry — your session state is saved server-side. Simply refresh the page or reopen the app and log back in. The game will resume from where it left off, and any in-progress round outcome will be preserved. If you notice a discrepancy in your balance after a disconnection, contact KM88VIP support immediately with the approximate time and game name.

KM88VIP's support team is available 24 hours a day, 7 days a week. You can reach us through the live chat widget available on every page of the site, or by emailing us at [email protected]. Our team understands the needs of Filipino players and responds in English. Average response time via live chat is under 3 minutes.